Grievance Procedure

Frederick American Little League (FALL) acknowledges that not every game, practice or other event will go on without issues.  This grievance policy has been created to deal with these issues.

FALL works with a 24 Hour Rule in which we request that prior to filing a grievance the person considering filing the grievance wait 24 hours from the time of the event or activity in question occurs.  FALL reserves the right to disregard any grievance filed in less than 24 hours after the event or activity occurred.

Step 1

FALL requests that you consider resolving your grievance with the person or people involved.  Consider a face to face discussion with patience and professionalism.  If in person is not possible we recommend at least a phone call to express your concerns and/or objections.  If a solution or satisfaction is not reached, we recommend you move to step 2.

Step 2

In the event that a resolution cannot be reached in person or via phone please send the League President an email with all the details to include dates, times, witnesses, and any other information deemed necessary so a proper investigation can be conducted.  

The President and Board will review the email and render a decision and solution.

It is the policy of FALL not to reprimand or discriminate against any party simply for filing a grievance through the forum described here.  In addition, any party described or included in any grievance in this forum will be afforded the same policy. 

It is important that all parties understand when a grievance is filed, it is possible that one or both parties will not be satisfied with the results of the board's decision.

There is no appeal and the decision by the Board is final.